Getting started with Chimney Home through Alkami is straightforward and low-lift for your team. Once the order form is signed, Alkami and Chimney handle most of the configuration - your main role is configuring your brand settings, creating your offers, and completing testing.

1. Request the Product

After you sign the Alkami order form:

Alkami assigns your institution a dedicated representative.
Your rep opens the required internal tickets.
Alkami and Chimney begin coordinating setup in the background.
We will schedule a kickoff call to walk you through the platform and the process.

2. Configuration & Setup

Chimney and Alkami work together to enable Chimney Home inside your digital banking environment. Most of this is handled between our teams, but there are a few quick items for you:

Turn on the My Home Tracker Tile

Ensure your Alkami rep enables the module and activates the tile in your digital banking app.

Update the Feature Name

By default, Alkami will label the module “Chimney Home SSO.”

To ensure the feature appears to members under the correct name (e.g., “My Home Tracker,” “Home Value,” “Property Insights,” etc.), you’ll need to request a feature-name update from Alkami during configuration.

Your Alkami rep can update this for both web and mobile so the name displays consistently across your digital experience.

Set up Deep Links

On your email configuration page you can set up deep links that route users to the correct destination based on:

Desktop browser
Mobile browser
iOS app
Android app

These links typically follow Alkami’s standard pattern. For example:

Desktop: <https://o.yourCU.com/ChimneyHomeSSO> 
Mobile: <https://o.yourCU.com/Mobile/ChimneyHomeSSO> 
iOS: YourCU://Mobile/ChimneyHomeSSO 
Android: alkami-yourCU://Mobile/ChimneyHomeSSO

You’ll input your institution’s links into the App Links section of the Chimney dashboard. “yourCU” being the organization name on your Alkami environment.

Mobile Tile Configuration

You can use Alkami’s Design Body Cards to configure the mobile tile. Your Alkami rep can assist if needed.

3. Testing

When configuration is complete, we’ll notify you to begin testing in your Alkami staging environment.

During this phase, you’ll be able to:

Review the experience end-to-end
Confirm wording, links, and branding
Verify that home data and offers are appearing correctly

If anything looks off, just reach out to your Alkami rep, Chimney Account Manager, or email [email protected].

4. Pilot Launch

Once the testing is complete, you can optionally begin a pilot launch with employees or a limited user group.

This step is optional but helpful if you want internal feedback before going live.

5. Full Launch

After you’re satisfied with testing and/or your pilot, your Alkami rep will assist you with moving Chimney Home into production - and you’ll be live for members! 🎉

That’s it! The process is simple and requires very little lift from your team. Chimney and Alkami coordinate the technical setup; you just review settings, test the experience, and let us know when you're ready to launch.

Alkami Integration